Contact information
Contact Information
Last Updated: 26 june, 2026
At drniball1, customer satisfaction is our top priority. If you have any questions, concerns, or need assistance with your order, we're here to help.
Customer Support
Email: support@drniball1.com
We aim to respond to all inquiries within 24–48 business hours.
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Order Support
For questions about your order, please include:
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Your full name
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Order number
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A brief description of your inquiry
This helps us assist you more quickly.
Returns & Refunds
For information about returns, refunds, or exchanges, please refer to our Refund & Return Policy.
Shipping Questions
For shipping updates or delivery inquiries, please refer to our Shipping Policy or contact our support team.
Thank you for choosing drniball1. We appreciate your trust and look forward to serving you.