Contact information

Contact Information

Last Updated: 26 june, 2026

At drniball1, customer satisfaction is our top priority. If you have any questions, concerns, or need assistance with your order, we're here to help.

Customer Support

Email: support@drniball1.com

We aim to respond to all inquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday: Closed

Order Support

For questions about your order, please include:

  • Your full name

  • Order number

  • A brief description of your inquiry

This helps us assist you more quickly.

Returns & Refunds

For information about returns, refunds, or exchanges, please refer to our Refund & Return Policy.

Shipping Questions

For shipping updates or delivery inquiries, please refer to our Shipping Policy or contact our support team.

Thank you for choosing drniball1. We appreciate your trust and look forward to serving you.