Shipping Policy

Last Updated: 26 june, 2026

Thank you for shopping with drniball1.

We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been confirmed.

• Orders are not processed on weekends or public holidays.

• During periods of high demand, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

• Domestic Orders: 3–7 business days.

• International Orders: 7–20 business days.

Delivery times are estimates and may vary depending on your location, customs procedures, and the shipping carrier.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Free shipping promotions may be offered from time to time and will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number, if tracking is available.

Delays

While we do our best to deliver orders on time, we are not responsible for delays caused by:

• Customs inspections

• Weather conditions

• Carrier delays

• Incorrect shipping information provided by the customer

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order.

If an incorrect address is provided, we may not be able to change it once the order has been processed.

Additional shipping charges may apply if a package is returned due to an incorrect address.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of the expected delivery date or within 48 hours of receiving a damaged package.

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@drniball1.com